Thank you for choosing CivilsEdge. Your privacy is critically important to us, and we are committed to safeguarding the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy applies regardless of where you access our website from, and it encompasses all users, including those outside of India.
When you interact with our website, we collect certain information that can be used to identify you ("Personal Data"), such as:
Email Address: We collect your email address when you make a purchase or sign up for updates and notifications. We use this to send you transactional emails, updates, and promotional content.
Phone Number: We collect your phone number during the checkout process to contact you regarding your purchase if necessary and for transaction verification purposes.
Payment Processing: We use payment gateway for processing payments. We do not store your credit card or payment information on our servers. Payment Gateway operates independently from us, and it has its own privacy policy and security practices. For more details on how your payment information is processed and stored, please refer to Payment Gateway's Privacy Policy.
We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use it for:
Communication: To communicate with you about your transactions, service updates, and promotional offers (if you have opted in).
Order Processing: To process and fulfill your orders, and to communicate with you about their status.
Improvements: To improve our website and services, ensuring a better user experience.
Compliance: To comply with legal obligations.
We take the security of your data seriously and implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We retain your personal information (email address and phone number) for as long as your account is active or as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Our website is accessible worldwide. Please be aware that if you are accessing our website from outside India, you are sending information (including Personal Data) to India where our servers are located. That information may then be transferred within India or back out of India to other countries outside of your country of residence. These countries may not have data protection laws as comprehensive as those in your country.
You have certain rights regarding the personal information we hold about you, including the right to access, correct, delete, or object to our processing of your personal information. To exercise these rights, please contact us using the contact details provided below.
If you have any questions or concerns about this Privacy Policy, please contact us at enquiry@civilsedge.com.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, and we will update the "Effective Date" at the top of this Privacy Policy.
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